Today there are a variety of telecommunication services, providing customers many choices. Customers want all their needs fulfilled by one reliable and up-to-date company. With the utilization of Answergen, telecommunication companies can improve the quality of their services, while also expanding their customer-base. Answergen allows for the integration of cable, broadband, wireless, and other infrastructure service data into one Business Intelligence tool. Using less time and money, telecommunication companies are able to analyze usage behaviors, discover new business opportunities,reevaluate marketing techniques, and plan profitable service growth.
Traditional data analysis entails the assessment of infinite reports from different sources over an extended time frame. Answergen’s self-service system provides tailored analytics without the use of company programmers within weeks of implementation. Having unburdened the previously overwhelmed technology personnel, servicers can improve upon existing operations to retain current customers with a higher-value product and at the same time entice other clientele to join. Stay competitive in a market where consumers want everything and more with the Business Intelligence solution that can do the same: Answergen.