CRM systems are most effective to organize and manage information that can have a direct impact on sales, marketing and customer related programs. With Big Data spreading in the technology realm, the need for Business Intelligence is constantly growing in every industry. Managers, Executives and Decision makers need insightful information based on trustful data to make better decisions. Business Intelligence serves the purpose to analyze data, and further with easily customizable selections provide data insight at your will.

Three CRM Pivots Trust Robust BI

Sales, Marketing and Customer service are pivots of a CRM Analytics. Business Intelligence adds value in every context through Data consolidation, Analysis and Visualization.

Customer

Understanding customer behavior and buying habits are essential to make progress. BI aids to enhance customer experience and delight in a way that is trustworthy.

Understand business problems and find resolution to achieve customer satisfaction
Identify Customer behavior that is essential for planning marketing strategies through CRM Analytics
Collection and in-depth analysis of customer data for research purpose
Detailed representation of data in the form of Data Visualization, Reports and Dashboards
Personalized marketing strategies to precisely reach customer
Adapt business processes, training procedures and policies upon business analysis

Sales

Sales is the cornerstone for a business that aims to uncover opportunities. Business Intelligence Solutions effectively consolidates your entire business data into one single view for see-through analysis.

Monitor the Performance of your sales team
Unlock potential growth opportunities using BI charts
Share dashboards with your team at any time
Clear sales picture from consolidated data across departments

Marketing

Business Intelligence makes an impact in your marketing drive to reach out to potential customers. A holistic view of data from departments lead to successful marketing campaigns.

Monitor campaign performance with information on sent emails, received responses and corresponding lead generation
Adjust your marketing strategies based on performance stats
Overview of Team performance for improvement

CRM Integration

Integrate your Microsoft Dynamics CRM to our BI Software in easy steps through inbuilt automated tools, with few clicks. Answergen is sophisticated BI software, and is also available in Cloud to access from anywhere at any time.

Tally ERP Integration

Answergen tool has been approved by Tally ERP as their ISV partner for Business Intelligence Reporting requirements. Answergen BI has developed a ETL tool exclusively for Tally, so that Tally users can directly migrate the data from Tally to Answergen using this tool. A step by step guide for running this tool can be downloaded here.The exe file for this tool can be provided to existing Tally users can be downloaded here, upon request.